Your 3 missed-call texts
A lead calls. Nobody picks up. Send one of these.
Here are the 3 texts, ready to copy. They're right below the signup. Want one fix like this every week? Get the free Trades Titan newsletter.
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The 3 texts
1. During business hours
The office is busy and the call rolls over.
Hi, this is [Your Name] with [Company]. Sorry I missed your call, I'm with another customer. What can I help you with? Text me here and I'll call you back in a few minutes.
2. After hours
The call comes in after you close.
Hi, this is [Your Name] with [Company]. We're closed for the night, but I saw your call. What's going on with your roof? Text me a quick note or a photo, and I'll call you first thing at [8 AM].
3. Up on a roof
You're on a job and can't pick up.
Hi, this is [Your Name] with [Company]. Sorry I missed you, I'm up on a roof right now. What can I help with? Text me back here and I'll call you as soon as I'm down.
How to use them
- Swap in your details. Change [Your Name], [Company] and the call-back time.
- Load them into your missed-call text-back. Most phone systems and CRMs have one. Match each text to its time of day.
- Send within seconds of the missed call. The faster it lands, the less likely they call the next roofer.
- Then a real person calls. Text first to find the live leads, then a human call. That took the booking rate to 50%.
If your texting tool needs an opt-out line, add "Reply STOP to opt out." to the first text.
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